Reset a forgotten password
Get a reset link by email and choose a new password. The link works once and lasts 15 minutes.
If you can't remember your password, you can set a new one from the sign-in page.
Steps
- On the sign-in page, click Forgot password?.
- Enter your Email and click Send reset link. You see Check your inbox.
- Open the email "Reset your TechStyles password" and click the link within 15 minutes.
- Enter a New password and Confirm password. Every item in the checklist must be ticked.
- Click Update password.
What happens next
- You return to the sign-in page with "Password reset successful." Sign in with your new password.
- Your old password stops working straight away.
- The link works only once. Asking for another link cancels any earlier one.
Good to know
- The confirmation always says a link was sent, even if no account uses that address. If nothing arrives, check your spam folder and that you used the address your studio invited.
- Invalid reset link means the link has expired or was already used. Go back to the sign-in page and ask for a new one.
- Resetting your password does not sign you out on other devices. If you think someone else knows your old password, also sign out of other devices.
- Avoid common passwords and anything close to your name or email. If the new password is refused, try a longer, less predictable one.
