Send messages on a project

A project's Messages tab keeps conversations with the project. Each conversation is a topic, listed under Topics.

Steps

1. Open the project and click the Messages tab.
2. Under Topics, click a topic, such as General or Design Updates.
3. Type your message in the box at the bottom.
4. To mention someone, type @ and pick them from the list. Choose @channel to notify everyone in the topic.
5. To add a file, click Attach file. To record a voice note, click Record voice note.
6. Send the message.

What happens next

• Your message appears in the topic for everyone in it.
• People you mention get an in-app notification, shown as Mentioned in chat.

Work with a message

Hover a message to React or Reply. Click More to:

• Pin message, which keeps it at the top of the topic
• Forward it to another topic
• See Message info, which shows who has seen it
• Edit message on your own messages
• Delete message on your own messages. People who manage a topic can delete any message in it

Good to know

• Each project starts with General, Design Updates, Client, Finance and Emails.
• Clients can read and post in the Client topic from their portal, so check you are in the right topic before you send. Each contractor has their own topic.
• Attachments can be up to 20 MB each.
• If the box says You cannot post in this topic, you can read the topic but not write in it.