Cancel or renew your subscription
What happens when a subscription is cancelled, how long access lasts, and how to renew before the end date.
Your subscription is managed on Stripe's secure page, which you reach from Billing. Cancelling doesn't end access straight away: everyone keeps working until the end of the period you have paid for.
Before you start
- You need access to studio settings (admins, by default).
Cancel
- Go to Settings > Billing.
- Click Manage payment details.
- Cancel on Stripe's page.
- Use the link on Stripe's page to come back to Billing.
What happens next
- Status reads Cancelled, and Access ends shows the last day.
- Every studio admin gets an email saying the subscription has been cancelled.
- Everyone keeps full access until that date. Then the studio becomes read-only. See Trials, payment problems and read-only studios.
- Nothing is deleted. To take your data with you, or have it deleted, see Your data: security, export and leaving.
Refunds
Our terms say refunds are handled case by case. Email support@techstyles.ai. Removing seats doesn't refund anything: see Remove seats.
Renew before the end date
- On Billing, click Renew subscription.
- Renew on Stripe's page and come back.
Every studio admin gets an email saying the subscription has been renewed. Nothing is interrupted.
After the end date
Subscribe your studio again from Billing. Your projects and data will be as you left them.