Fix a problem
Find what's going wrong in this list and go straight to the fix.
- Fix a problem: start hereFind what's going wrong in this list and go straight to the fix.
- My client can't log inGo from the message your client sees to the fix, whether it's a wrong password, an old link or a portal that's switched off.
- An invitation email hasn't arrivedFind a missing client, contractor or team invitation, send it again, and get the person in without it.
- My client or contractor can't see somethingFind out why an item, invoice, file or drawing isn't showing in a portal, and what to switch on or share.
- A page or button is missingWhy something you expect isn't there or is greyed out: your role, your project team, your studio's billing, or a connection.
- An upload failedWhy a file won't upload, from its size to your studio's storage, and what to do about each.
- Gmail, Slack or Calendar stopped workingReconnect Google or Slack when they've dropped, and find out why emails, events or channel updates aren't coming through.
- I deleted something: can I get it back?What Techstyles can restore, what is gone for good, and what to do next.
- Contact Techstyles supportHow to reach Techstyles, and what to send so we can help first time.