For trades
What you can do in a design studio's contractor portal, on site or in the workshop, and where each part lives.
- The contractor portal at a glanceWhat you can do in a design studio's contractor portal, on site or in the workshop, and where each part lives.
- Sign in for the first timeUse the studio's invitation email, or the access code they gave you, to get into the contractor portal.
- Sign in with an access codeGet into the portal with the personal code the studio gave you, without an email or password.
- Sign in on site with the QR codeScan the studio's site QR code with your phone and enter your access code to open that project.
- Reset your passwordSet a new password by email if you have forgotten yours or want one of your own choosing.
- Read your project dashboardSee the project's details, what you have not looked at yet, upcoming deliveries and recent activity.
- Open the latest drawing and its versionsFind a drawing the studio has issued to you, check you have the latest version, and see what changed.
- Download a drawing or a whole packageSave the latest version of one drawing, or every drawing in a package at once, to your phone or computer.
- Ask the studio to revise a drawingFlag a clash, a missing dimension or anything else that needs changing on a drawing.
- Check the items shared with youSee the furniture, joinery and fittings the studio wants you to know about, with their dimensions and delivery dates.
- Raise an issue on an itemTell the studio about a dimension, clash or specification problem with an item they have shared.
- Open and mark up shared filesFind documents the studio has shared with you, download them, and add comments to PDFs.
- Upload your insurance and trade certificateKeep your public liability insurance and trade certificate current so the studio has them on file.
- Message the studio and send site photosSend the studio a message, photo, file or voice note from site.
- Update your details and emergency contactChange your name, company, trade, phone, photo and emergency contact so the studio can reach you.
- Choose which notifications and emails you getTurn emails and each kind of update on or off, and see when emails arrive.
- Switch to another projectMove between the projects a studio has given you access to.
- If you can't sign in or a page won't openWhat each sign-in message means and what to do next.
