For clients
What you can do in your design studio's client portal, and where to find each part on a phone or computer.
- Your project portal at a glanceWhat you can do in your design studio's client portal, and where to find each part on a phone or computer.
- Read your project dashboardSee your project's progress, budget and payments, and anything your designer is waiting on you for.
- Sign in to your portal for the first timeUse the email your studio sent you to open your project portal, then save the link for next time.
- Reset or change your passwordSet a new portal password by email if you have forgotten yours or want one of your own choosing.
- Switch between your projectsMove between projects with the same studio, or choose which studio to open if you work with more than one.
- Approve a piece your designer has chosenSay yes to a piece of furniture, lighting or finish so your designer can go ahead and order it.
- Send a piece back or reject itAsk your designer to look again at a piece, or turn it down, with a short note saying why.
- Tell your designer you will order a piece yourselfKeep a piece in your scheme but buy it yourself, so the studio does not order or invoice it.
- Ask your designer about a pieceComment on a single piece, add a photo, and see your designer's replies in one place.
- Look through your selectionsSearch and filter the pieces your designer has chosen, open a piece's details, and read the budget totals.
- Find, check and download an invoiceSee what you owe, open an invoice for the bank details, and save a PDF copy.
- Open and download shared documentsBrowse the plans, specifications and other files your studio has shared, and save a copy.
- Add comments to a PDFMark up a shared plan or specification so your designer can see exactly what you mean.
- View and download your drawingsOpen the drawing packages your studio has shared with you and save a copy of any drawing.
- Message your designerSend your design team a message, photo, file or voice note from the portal.
- Choose which notifications and emails you getDecide what your studio's updates tell you about, how they reach you, and when emails arrive.
- Update your name, photo and contact detailsChange how your design team sees you and how you prefer them to get in touch.
- If you can't sign in or a page won't openWhat each sign-in message means and what to do about it.